Medical Assistant Resume Example

Professional Summary

Certified Medical Assistant (CMA) with 3 years supporting busy primary care and urgent care practices. Proficient in phlebotomy, vital signs, EKG administration, and Epic EHR. Consistently praised for patient rapport and 99.4% documentation accuracy across 3,200+ encounters.

Work Experience

• Assisted 3 physicians managing 30–40 patient visits daily in high-volume primary care clinic — zero documentation backlogs in 3-year tenure
• Performed 800+ phlebotomy draws with 98.7% first-attempt success rate — exceeded clinic benchmark of 94%
• Maintained 99.4% documentation accuracy across 3,200+ patient encounters in Epic EHR with same-day completion policy
• Administered injections, EKGs, spirometry tests, and point-of-care lab processing for 15–20 patients per shift
• Triaged incoming patient calls using standardized protocols — correctly escalated 100% of urgent cases in monthly chart audits
• Trained 3 new MAs on Epic workflows, rooming protocols, and infection control procedures — onboarding time reduced from 4 weeks to 2

Core Skills